Q&A with Apeiron

SMS Messaging

How can I receive SMS messages using Aperion's service?

Apeiron's SMS service can provide inbound message delivery to both long codes & short codes.

What is a long code?

A long code is a 10 digit phone number assigned within the North American Dialing Plan (NADP). A long code means that you are using a local DID or a Toll Free Number (TFN) to send and receive messages.

Apeiron allows any NADP DID or TFN to be used to send and receive SMS messages. Acivate a new longcode or execute a port-in to begin using Apeiron's messaging service.

What is a short code?

A short code is a 5- or 6-digit number that can send and receive SMS (and MMS) to and from mobile phones. Apeiron currently offers short codes in the US & Canada only.

Short codes come in two varieties: vanity and random. A vanity shortcode is a specific number that you choose, while a random shortcode is assigned to you and can’t be reviewed in advance.

Short codes must be leased from a national registry for a minimum of three months at a time. Apeiron will lease a short code on your behalf from this registry, unless you prefer otherwise.

Apeiron short codes can send 100 messages per second by default; this limit can be raised for an additional fee. Because short codes can send high volumes of messages, wireless carriers approve every short code for its intended use. This shortcode approval process typically takes 8 to 12 weeks.

How can I receive SMS messages with my Apeiron numbers?

To receive an SMS on Apeiron numbers you just need to have the SMS feature enabled on a DID, TFN or Shortcode. All messages are received and stored under the end users account. To receive notifications and forwards of messages you can program a REST Endpoint, an email address or an SMS notificaiton profile and messages will be forwarded from Apeiron to you accordingly. See Management --> Notifications in Dashboard to program your SMS push info.

Notification Page with no profiles or events yet created

SMS pull via REST API is also available with information about this feature's use being found in the Apeiron API documentation

What is the outgoing rate limit for SMS?

Carrier regulations specify a limit of 1 SMS per second per long code (two-way SMS phone number). For information regarding sending SMS at a higher capacity, please contact our Sales Team.

What countries do you support for SMS?

  1. Inbound SMS

    Currently you can receive SMS messages through phone numbers in the U.S., the UK and Canada. We are looking to expand our coverage, so if you have a question for SMS-enabled numbers in a particular country, please let us know through Contact Us page.

  2. Outbound SMS

    For outbound SMS, we support more than 200 countries. Please check our pricing page to get country-level details.

    For more information, please contact our support team or send us a note at Contact page.

What dialing formats should I use when sending calls SMS Messages?

Apeiron's default setting is to send SMS messages is 1+10 digits in the to field.

Need more help?

Here's how to get in touch:

By Phone

To contact us by phone, give us a call at:
888-APEIRON (273-4766)

By E-mail

For general support inquiries, e-mail us:
[email protected]